03 — IT
Technology That Works as Hard as Your Practice Does.
From infrastructure setup and hardware deployment to software upgrades, maintenance and technical support, we help healthcare practices build and maintain reliable IT environments.
IT services
Six Areas of Practice IT Support
Set up, keep running and upgrade the technology your practice depends on.
IT Infrastructure
- Network infrastructure
- Wi-Fi
- Routers
- Switches
- Internet configuration
- Server/NAS solutions
- Backup infrastructure
Hardware
- Workstations
- Laptops
- Monitors
- Printers
- Scanners
- UPS systems
- Networking equipment
- Storage
- Peripherals
Software
- Operating systems
- Practice software
- Productivity software
- Security software setup and configuration
- Drivers
- Updates
- Upgrades
- Licensing coordination
Installation & Setup
- New workstation setup
- Office setup
- Network setup
- Printer installation
- Software installation
- Peripheral configuration
Maintenance & Upgrades
- Preventative maintenance
- Hardware upgrades
- Software upgrades
- System optimisation
- Troubleshooting
Support
- Remote support
- On-site support
- Technical troubleshooting
- Network troubleshooting
- Peripheral support
Security services cover security software setup and configuration. We do not claim complete cybersecurity protection.
Engagement models
IT Support That Fits Your Practice
Engage Galactic for a once-off project, on-demand assistance or an ongoing support arrangement.
Project-Based IT
For:
- New practice setup
- Infrastructure projects
- Office relocations
- Hardware deployment
- Network setup
- Software implementation
- Technology upgrades
On-Demand Support
For:
- Troubleshooting
- Hardware problems
- Software issues
- Network issues
- Printer and peripheral support
- Remote assistance
- On-site support where available
Ongoing IT Support
For practices requiring regular technology support. Potential services may include:
- Scheduled maintenance
- Software updates
- Device support
- Network support
- Backup checks
- Hardware lifecycle planning
- System optimisation
Support arrangements are tailored according to the practice's technology environment and service requirements.
Request an IT Assessment
We'll review your current setup and recommend infrastructure, hardware, software and support options.